Hi, I’m Rick and I’m a user experience designer based in Boston. I’m fascinated by UX design because of its perfect blend of psychology, strategy, & creativity.

Flat Finder Case Study

Overview

The objective of this project was to design a modern, fun, apartment finder tool geared mainly towards zoomers and  millennials. To start out, I analyzed a dozen companies in this space and pulled out details I liked or didn’t like from them. [Note: early on my brandname was CrashPad which changed due to user feedback.] From there I built out a primary user flow to get started: 

Low fidelity wireframes

From here I started to sketch out some paper screens of the above flow to quickly devise a blueprint and catch any problems at an early stage which make any iterations quick and easy. 

Low fidelity wireframes

From here I started to sketch out some paper screens of the above flow to quickly devise a blueprint and catch any problems at an early stage which make any iterations quick and easy. 

Rough draft 1: Complete

After piecing together the first round of the prototype, it was off to user testing. See some of my first draft below:

https://www.figma.com/file/DUE4naX55QBALqHVCBsVAW?type=design&node-id=9%3A100&mode=design

Feedback and iterations

Some feedback I received was the hero image looks nice, but doesn’t make an emotional connection. Also there’s a Christmas tree in the mirror and it’s July. And folks did not love my original name of “CrashPad” because it’s not a familiar slang term in Massachusetts and the word “crash” invokes a negative connotation. And lastly, users thought the map on the search results screen was cramped and too small. It didn’t show enough info. 

Check out the end result and prototype:

https://www.figma.com/proto/DUE4naX55QBALqHVCBsVAW/Flat-finder-V3?type=design&node-id=9-166&t=hLMzqSyIoN4dtp8r-1&scaling=min-zoom&page-id=9%3A100&starting-point-node-id=9%3A166&mode=design

Although it’s not a full website design, this takes the user through several key pages from the home page to search to product details and even scheduling an appointment. 

In hindsight and potential future steps: 

Looking back on this assignment I do think it comes across as modern, trendy and professional and lives up to it’s competition in many ways. However, I think it needs to differentiate and build a competitive advantage to truly disrupt the digital apartment finder market. And ideally it would be even more in tune with what zoomers and millennials are truly looking for in an apartment.